Common questions about Trinytics. For detailed documentation and tutorials, log in to access our full support center.
Trinytics is a comprehensive analytics platform designed specifically for gaming facilities in Canada. It helps casinos track player activity, analyze gaming sessions, manage customer relationships, and generate insights to optimize operations.
Contact us to schedule a demo. We'll walk you through the platform, discuss your specific needs, and help you get set up with a tailored solution for your facility.
We support Excel files (.xlsx) including encrypted files from provincial gaming systems, and standard CSV files. We can work with most casino management system exports.
Yes. All data is encrypted in transit and at rest. We use industry-standard OAuth authentication through Google and Microsoft. Each organization's data is completely isolated.
We provide email support with 24-hour response times, in-app help documentation, and personalized training sessions for your team. Enterprise clients receive dedicated account management.
Get in touch with our team or log in to access our full support center with detailed tutorials and documentation.